Frequently Asked
Commercial Inquiries.

PinDai specializes in precision beauty hardware (brushes, synthetic applicators, tools), bespoke vanity pouches and makeup bags in tactile materials, and luxury presentation packaging (coffrets, gift boxes, custom inserts). We also evaluate adjacent prestige items on a project basis.

No. We operate with zero formulation interference. We focus exclusively on physical beauty hardware, implements, bags, and presentation architecture to ensure absolute specialization and quality mastery.

Yes. As a unified export service provider, we harmonize cross-factory components (e.g., matching tools, vanity bags, and rigid gift boxes) into a single, cohesive shipment with one commercial invoice.

We offer full bespoke engineering: custom ferrule geometries, handle materials, synthetic bristle blends, custom pouch sizing, PU/satin/canvas textures, Pantone color matching, metallic foil stamping, embossed debossing, and tailored box inserts.

Yes. Following a technical feasibility pre-audit, custom molds and tooling registrations can be established with clear written specification sheets and guaranteed non-disclosure protections.

MOQs vary according to material availability, tooling complexity, and customization depth. Standard baseline thresholds apply, while specific project MOQs are determined upon written specification review. [To be provided]

Lead times depend on sample sign-off, raw material procurement cycles, and factory queue capacity. Confirmed timeline benchmarks and critical production milestones are issued upon order approval. [To be provided]

We strongly recommend physical pilot sampling to verify tolerances, color accuracy, and material feel. If physical sampling is waived by mutual agreement, production strictly adheres to signed 2D/3D CAD technical drawings.

Sample charges and courier arrangements are quoted transparently per project scope. Revision cycles are managed against written technical notes prior to golden sample confirmation. [To be provided]

Standard commercial practice requires a pre-production deposit with the balance settled prior to export release, unless specific credit arrangements are pre-approved. Project Terms: [To be provided]

Our quotations transparently itemize unit production, tooling/molds, custom packaging, pre-shipment inspections, and international freight under agreed Incoterms (FOB, CIF, or DDP).

We enforce a strict two-stage protocol: initial primary inspection conducted by audited partner factories followed by PinDai pre-shipment physical inspection verified against approved golden samples and tolerance sheets.

Any quality discrepancy is reviewed under our formal claims evaluation procedure against written specification sheets and pre-agreed compensation or replacement parameters. [To be provided]

Yes. We consolidate various beauty tools, pouches, and gift boxes at our central logistics hub in Fuzhou, issuing one master shipping list, packing list, and single commercial invoice.

We support EXW, FOB (major China ports), CIF, and DDP terms, delivering directly to destination ports or commercial warehouses via ocean freight, air express, or courier.

Products are aligned with target market standards including REACH, GPSR (EU), CPSC (US), and food-contact compliance for relevant drinkware accessories upon request.

Confidentiality is guaranteed. NDA agreements are established before transferring custom artwork, logos, or technical specifications, and proprietary molds are reserved exclusively for the client.