privacy-policy
Overview & Operational Scope
This Privacy Policy describes how Fuzhou Pindai Arts or Crafts Co., Ltd. (operating globally under the brand identity PinDai, herein referred to as "PinDai", "we", "us", or "our") processes, safeguards, and governs data gathered across our corporate B2B digital portals, inquiry touchpoints, and technical project brief interfaces.
PinDai operates strictly as a Business-to-Business (B2B) export coordinator and supply chain integrator. We do not engage in direct-to-consumer (D2C) retail sales, nor do we intentionally solicit or process sensitive consumer personal data. All data collection is tailored solely to facilitate commercial evaluation, sampling governance, custom OEM/ODM production matrices, export packaging, and international freight execution.
Inquiry Forms, Technical Briefs & File Attachments
When initiating an inquiry, commercial quotation, or custom tooling request through our website forms or direct email channels, you may provide explicit commercial specifications. This information encompasses:
- Commercial Identity Company legal name, procurement contact name, official title, and registered corporate address.
- Communication Coordinates Corporate domain email address, telephone number, WhatsApp/WeChat IDs, and shipping destination port.
- Product & Project Parameters Target quantities (MOQ), materials, Pantone codes, dimension blueprints, and delivery schedules.
- Proprietary Attachments Uploaded vector artwork (.AI/.EPS), 2D/3D CAD technical drawings, packaging die-lines, and NDA agreements.
Confidentiality & Intellectual Property Commitment:
All client-submitted blueprints, brand assets, and custom tooling designs remain the exclusive intellectual property of the client. PinDai will execute a bilateral Non-Disclosure Agreement (NDA) upon request prior to the review of sensitive files.
Analytics Tools & Measurement
To evaluate site performance and monitor international connectivity, we utilize industry-standard analytics services:
- Google Analytics 4: Deployed with IP masking enabled. Google processes telemetry on our behalf to generate aggregated reports on geographic traffic distribution, browser engines, and referral pathways.
- Server Infrastructure Logs: Our web servers automatically capture request timestamps, HTTP response codes, referring URLs, and truncated IP addresses for DDoS mitigation and infrastructure security audits.
We do not match telemetry from analytics tools with personally identifiable information or proprietary commercial procurement dossiers.
Lawful Grounds & Commercial Data Usage
PinDai processes commercial information under the following legitimate business frameworks and contractual bases:
Preparing formal commercial proforma invoices (PI), formulating BOM costings, auditing factory compatibility, and arranging sample fabrication.
Fulfilling Chinese export customs declarations, drafting Certificate of Origin papers, adhering to REACH / GPSR / CPSC safety filing protocols.
Managing verified buyer accounts, conducting export risk screening, mitigating credit default, and maintaining historical order quality records.
Data Retention Schedules
We retain business records only as long as necessary to fulfill agreed commercial mandates and satisfy statutory trade regulations:
| Record Classification | Standard Retention Term | Operational Justification |
|---|---|---|
| Unfulfilled Inquiries & Briefs | [To be provided: e.g., 24 Months] | Allows historical quote retrieval during deferred client procurement rounds. |
| Executed Contracts & Invoices | [To be provided: e.g., 7 Years] | Required for international export compliance, tax audit, and foreign currency settlement. |
| Tooling CAD & Artwork Dies | Lifecycle of Client Account | Retained for repeat batch production until a formal destruction request is logged. |
Third-Party Services & Manufacturing Partners
To execute multi-tier manufacturing, quality inspection, and international shipping, PinDai may share necessary technical data with selected third parties:
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Contracted Manufacturing Hubs: Specification sheets and physical dimension drawings are provided to audited manufacturing partners exclusively for sample creation and batch production under strict non-disclosure obligations.
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Logistics Carriers & Customs Brokers: Consignee details, commercial invoices, and packing manifests are shared with accredited freight forwarders (air/sea) and port customs authorities for export and import clearance.
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Cloud Hosting & Security Subprocessors: Secure server facilities and database providers operating in enterprise-grade data centers with encrypted storage standards.
We never sell, rent, monetize, or trade client commercial contact lists or proprietary project information to third-party advertising brokers.
International User & Data Subject Rights
Regardless of your jurisdiction (including rights recognized under the European Union GDPR, United Kingdom Data Protection Act, and standard international conventions), authorized enterprise representatives enjoy the following entitlements:
To exercise any of these privileges, please direct a written request to our designated compliance desk. Requests will be authenticated and addressed within [To be provided: e.g., 30 business days].
Corporate Governance & Contact Information
For privacy governance inquiries, formal data access requests, or bilateral NDA submissions, please contact our legal and export compliance officers:
Fuzhou Pindai Arts or Crafts Co., Ltd.
Export Division & Supply Chain Operations
[To be provided: Unified Social Credit Code]
Fuzhou, Fujian Province, China